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Postal Redress (POSTRS)
Meet the Team
ADR Officials are recruited by CEDR following a rigorous application process, interview and a period of mentoring to ensure that they meet the highest competency standards. ADR Officials are then appointed on a case-by-case basis to decide the outcome of disputes referred to POSTRS.
Choose Scheme
- ABC+ Warranty Consumer Code for New Homes
- ABCD
- Aedis Independent Alternative Dispute Resolution Service (AIADRS)
- Ark Insurance Group
- Aviation (Flights)
- Benenden Health
- Build-Zone Structural Warranty Policies
- Cavity Wall Installation (CIGA & IAA)
- Consumer Code for Home Builders Independent Dispute Resolution
- Consumer Code for New Homes
- Education (ICASO)
- Gambling
- Holiday and Residential Parks Association (HARPA)
- Homes England
- ICW Consumer Code for New Homes
- Jewellers
- Lotteries
- NAFD Resolve
- National Custom & Self Build Association (NaCSBA)
- Package Holiday
- Postal Redress (POSTRS)
- Private Healthcare Mediation
- Regulator of Social Housing
- Renewables
- Solicitors
- Storage
- Surveyors (RICS)
- Telecoms (CISAS)
- The Glazing Arbitration Scheme
- Water Redress (WATRS)
Officials team
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Beverley Beckford
Appointed since 2017
Tom Earley
Appointed since 2012
Anthony Nelson
Appointed since 2017
Nicole Shinnick
Appointed since 2018
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